Refund Policy

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• Cancellations for delivery orders must be made at least 3 hours before the scheduled delivery or pick-up time.

• Payments are non-refundable once an order has been placed, as all products are made to order.

• We do not accept flavour changes after the order has been confirmed and paid for.

• Refunds or replacements are only provided if products delivered by our driver arrive damaged or incorrect, and issues must be reported on the day of delivery with photo evidence. 

• We do not provide refunds for pick-up orders. Please ensure you check the cake and your order carefully before leaving the pick-up location.